Privacy Statement

At Sinclaire AI, LLC (“Sinclaire AI”), we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Statement outlines our practices regarding the collection, use, and disclosure of personal information that we gather in the course of our operations, including through our website, services, and other interactions with you.

By accessing or using our services, you agree to the terms of this Privacy Statement. If you do not agree with the terms outlined herein, please refrain from using our services.

1. Information We Collect

To provide our services effectively, we may collect the following types of information:

1.1 Personal Information We collect personal information that you provide directly to us, such as:

• Name, email address, phone number, and mailing address.
• Payment information, including billing address and credit card details.
• Login credentials, such as usernames and passwords, for accessing Sinclaire AI’s services.
• Details about your business or organization, if applicable.

1.2 Non-Personal Information We may also collect non-personal information automatically when you interact with our website or services, such as:

• Browser type, operating system, and device information.
• IP address and geographic location.
• Pages visited, time spent on our website, and clickstream data.
• Cookies and other tracking technologies to enhance user experience.

1.3 Information from Third Parties We may receive information about you from third parties, such as:

• Partners and service providers who assist in delivering our services.
• Publicly available sources or social media platforms when you engage with us there.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

• To provide, manage, and improve our products and services.
• To process transactions, including payments and refunds.
• To authenticate user access and ensure account security.

2.2 Communication

• To send service-related announcements, updates, or notifications.
• To respond to inquiries, requests, or feedback.
• To inform you about new products, services, or events, where permitted by law.

2.3 Personalization and Analytics

• To tailor the user experience to your preferences and behavior.
• To analyze trends and improve the functionality and performance of our services.

2.4 Legal and Security Purposes

• To comply with applicable laws, regulations, or legal processes.
• To detect, prevent, and address fraud, unauthorized access, or other security issues.

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Service Providers We may engage third-party service providers to perform functions on our behalf, such as payment processing, data analysis, and customer support. These providers are obligated to maintain the confidentiality and security of your information.

3.2 Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.3 Legal Compliance We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., court orders or subpoenas).

3.4 Protection of Rights We may share your information to enforce our terms of service, protect our operations, or safeguard the rights, privacy, safety, or property of Sinclaire AI, our users, or others.

3.5 Aggregated or De-Identified Data We may share aggregated or de-identified information that cannot reasonably be used to identify you, for research, marketing, or other business purposes.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement, or as required by applicable laws or regulations. Once the retention period has expired, we will securely delete or anonymize your data.

5. Cookies and Tracking Technologies

Sinclaire AI uses cookies and similar technologies to enhance user experience, analyze website performance, and deliver personalized content. You can manage your cookie preferences through your browser settings or opt-out mechanisms provided on our website.

6. Data Security

We implement robust technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. These measures include:

• Secure servers and encryption protocols.
• Regular security audits and vulnerability assessments.
• Restricted access to personal information to authorized personnel only.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights under applicable data protection laws, including:

7.1 Access and Correction You have the right to access and update your personal information held by us.

7.2 Deletion You may request the deletion of your personal information, subject to legal and contractual obligations.

7.3 Data Portability You can request a copy of your personal information in a structured, machine-readable format.

7.4 Objection and Restriction You have the right to object to or restrict the processing of your personal information under certain circumstances.

To exercise these rights, please contact us using the details provided in Section 10.

8. Children’s Privacy

Sinclaire AI’s services are not directed at children under the age of 13, and we do not knowingly collect personal information from them. If we become aware that we have inadvertently collected information from a child, we will promptly delete it.

9. International Data Transfers

If you access our services from outside the United States, please note that your information may be transferred to and processed in the United States or other jurisdictions where we or our service providers operate. By using our services, you consent to such transfers, which are governed by applicable data protection laws.

10. Contact Us

If you have any questions or concerns about this Privacy Statement or our data practices, please contact us at:

Sinclaire AI, LLC Address: 6080 Center Dr. 6th Floor, Los Angeles, CA 90045 Email: contact@sinclaire.ai

11. Updates to this Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Last Updated” date at the top of this document. We encourage you to review this Privacy Statement periodically to stay informed about how we protect your information.

By using our services, you acknowledge that you have read and understood this Privacy Statement and agree to its terms. Your trust is important to us, and we are committed to safeguarding your privacy as we continue to innovate and serve your needs.